One of the challenges that I have when training is overcoming fear in my participants. Many people figure they are one click away from blowing up their computer. Now I know this is not true, but perception is everything for the learner.
Creating comfort and several successes along the away will greatly increase future computer use and training. Once a person feels comfortable, they will start exploring and learning on their own. Hence, Alpha Computer is like booster cables - I get people started.
If you have employees who need training, focus on creating a level of comfort around the computer when helping them and let them experience a few victories. Once they figure out that the basics of computer use are relatively easy, the rest will be history.
It's Monday, have a great week.
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